NPEC will design a CRM /ERP customized to enable your company to exceed their business objectives. A properly conceived CRM /ERP will maximize the use of existing technology and human resources while being flexible enough to be easily upgraded when technological advances become available. All CRMs and ERP’s designed by NPEC will provide an all-inclusive 360 degree view of the customer, incorporating all features of the customer’s account. This comprehensive perspective will provide your business with enormous advantages on many levels. On a micro level, your CRM / ERP will enable your company to easily and efficiently adapt to the continually evolving needs of your customers and will be incredibly user friendly for your employees. On a macro level, your CRM /ERP will provide your company with invaluable information and insights including but not limited to real time interactive analysis, historical trends, predictive analytics and a customer-centric work force.